Whatsapp as a CRM platform using Salesforce Marketing Cloud
The wait is over! At Dreamforce 2022, Salesforce and Whatsapp announced a new strategic partnership that will enable businesses to communicate with their customers on Whatsapp using the Salesforce platform. Yesterday, meta founder and CEO Mark Zuckerberg announced the partnership with Salesforce: We’re partnering with Salesforce so all businesses that use their platform can use…