From small businesses to large enterprises, if you are looking to invest in a competitive and scalable CRM solution, Salesforce is the tool for you. It’s the main driver of success in building customer relationships that take your business to the next level and brings to the table a set of tools that allow you to adapt to the future. Get more out of your business by streamlining and automating processes and helping your teams deliver more consistently and efficiently.
What is Customer 360?
The unified platform that gives your organization a shared view of every customer. Whether you work in sales, marketing, customer service, or IT, Customer 360 allows you to work together with your co-workers when assessing the current state of your customer success journey. With a detailed overview of every past interaction and AI-powered predictive analysis, you can gain a better understanding of what your customers need and the impact your decisions have on your business.
The Salesforce CRM Suite
Ten steps ahead
Leverage data to effectively customize marketing solutions that are specially curated to meet your customers’ needs. Keep your customers at the heart of the hive. Stay connected by personalizing customer experience with AI-enabled systems to keep them coming back. Utilize data sharing across systems for single-sourced error-free communication.
Boost sales like never before
Access a suite of integrated sales tools to keep the lines ‘buzzing’ and your team extra productive. Optimize customer relationships through simplified and functional collaborative processes. Track customer journey Close deals on a regular. Identify sales tools to enable you close deals, and in quick succession. Go digital to grow sales, use data-generated insights to scale up.
Premium customer service made easy
Sync all resources for easy access to customer data and seamless interaction across channels. Build customer-centered solutions using advanced automated processes. Provide customers with user-friendly and personalized digital experiences across the board with hive-leading customer service tools.
To infinity and Beyond
Anticipate customer needs through identified sales patterns, and establish competency in one swoop. Define customer e-commerce experience by driving relevant content to guarantee satisfaction and boost sales. Enjoy greater ROI, increased productivity, and more engagement across varied channels. Be a customer-Focused entity by devising personalized engagement to convert to sales.